Heiia Market
Heiia Market


Thank for vistting Heiia Market

Privacy is a fundamental human right and we understand this is a big responsibilily and work hard to protect your information and put you in control. When you use our sercices, i trust you with your information and respects your privacy.. And this Privacy Policy is meant to help you understand what information we collect, how we use and we keep. By using any of Heiia Market’ Service, you need read and understood this privacy policy.

1. Collect Personnal Information:

We collect certain and common personal information about visitors and users of our sites such as ser-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Sites (such as item descriptions), your actions on our Sites (including any selections or inputs into items) and web and email analytics data.

How we collect personal informationn: We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites and when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

2. Use Personnal Information:

We will use your personal information: To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our marketplace.

Where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include: operating the Sites; providing you with services described on the Sites; verifying your identity when you sign in to any of our Sites; helping facilitate the resolution of any disputes; updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates; carrying out technical analysis to determine how to improve the Sites and services we provide; monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites managing our relationship with you; managing our legal and operational affairs (including, managing risks relating to content and fraud matters); training staff about how to best serve our user community; improving our products and services; providing general administrative and performance functions and activities.

We will disclose personal information to the following recipients: if applicable, authors of any items or services made available to you, so they can facilitate support and license validation, ubcontractors and service providers who assist us in connection with the ways we use personal information; our professional advisers (lawyers, accountants, financial advisers etc.); a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and other recipients where we are authorised, to do so.

3. Keep Personal Information:

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.